This Privacy Policy explains how Jocsoft / Veritech (“we”, “us”, or “our”) collects, uses, stores, and shares information when authorized staff members use the Jocsoft Motor Works Staff Android mobile application (the “App”) and related services at https://carwash.veritech.co.ke.
The App is a workplace tool for car wash staff (for example attendants, supervisors, and managers). It is not intended for the general public or for customer retail accounts. By creating a staff account or signing in, you acknowledge this Privacy Policy. If you do not agree, do not use the App.
1. Who this policy covers
This policy applies to employees, contractors, attendants, supervisors, and managers who register for or use the Staff App in connection with their work at our car wash branches.
Customers using our separate customer mobile app are covered by a different privacy policy at https://carwash.veritech.co.ke/privacy.
2. Information we collect
Depending on your role and how you use the App, we may collect:
- Staff account information: full name, email address, phone number, password (stored hashed on our servers), job title, staff number (if assigned), selected branch, and mobile role (for example staff or supervisor).
- Authentication data: login credentials and secure access tokens used to keep you signed in on your device.
- Work and operations data: bookings and jobs assigned to you or your branch, booking status updates, customer/vehicle details needed to perform the wash (such as plate number and service selected), attendant assignments, and performance summaries related to your work.
- Device and technical data: basic information needed for the App to function (such as app version and API/network request logs). We do not use advertising SDKs to build ad profiles.
- Local session data: a login token and basic profile details may be stored on your device using on-device preferences so you stay signed in.
The App currently requests Internet access only. It does not require camera, microphone, contacts, SMS, or precise location permissions for core staff features at this time. If we later add features that need additional permissions, we will request them at the time of use and update this policy.
3. How we use your information
We use staff information to:
- Create and manage staff accounts and branch access
- Authenticate users and secure the App
- Show and manage bookings, job assignments, and work history
- Allow supervisors/managers to assign attendants and monitor team operations
- Support operations, quality control, payroll-related workflows (where applicable), and dispute resolution
- Improve App reliability, support, and workplace security
- Comply with legal obligations and prevent fraud or misuse of company systems
4. Legal / employment basis for processing
Where applicable, we process staff data because it is necessary to:
- Operate the employment or contractor relationship and workplace systems
- Perform the service requested by customers using company-managed booking data
- Pursue our legitimate interests in security, operations, and service quality
- Meet legal, tax, or audit requirements
5. How we share information
We may share information with:
- Authorized managers and branch staff who need operational information to run the branch and complete customer jobs.
- Service providers that host our systems or help us run the App and backend (for example server hosting and infrastructure).
- Authorities when required by law or to protect rights, safety, and security.
Customer data visible in the Staff App (for example booking, vehicle, and contact details needed for service delivery) must be used only for work purposes and treated as confidential.
We do not sell staff personal information for advertising.
6. Data retention
We retain staff account and work-related records for as long as needed for employment/operations, legal and accounting requirements, security, and dispute handling. When your employment or access ends, we may deactivate your App access. Some records may be retained longer where required by law or legitimate business needs.
7. Data security
We use reasonable technical and organizational measures to protect staff and customer data in the App, including authenticated API access. No method of transmission or storage is completely secure. You must keep your login credentials private and not share your device while signed in.
8. Children’s privacy
The App is for authorized adult staff only. It is not directed to children under 13, and we do not knowingly allow children to create staff accounts.
9. Your choices and rights
Subject to applicable law and company policy, you may:
- Access or request updates to your staff profile details
- Request correction of inaccurate personal information
- Ask about retention or deletion of personal account data after your access ends
- Sign out of the App and uninstall it at any time
To request deletion of your Jocsoft Motor Works Staff staff account and related personal data, follow the steps on our delete-account page: https://carwash.veritech.co.ke/staff-delete-account.
For other privacy questions, email privacy@jocsoft.net from your registered work email or phone, and include enough information for us to verify your identity.
10. International processing
Our servers and providers may process data in Kenya or other countries where we or our providers operate. Where required, we take steps intended to protect personal data transferred across borders.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” above will be revised when changes are posted. Continued use of the App after an update means you accept the revised policy.
12. Contact us
If you have questions about this Privacy Policy or staff data handling, contact:
- App: Jocsoft Motor Works Staff
- Email: privacy@jocsoft.net
- Website: https://carwash.veritech.co.ke