This page explains how users of Jocsoft Motor Works Staff (our staff Android app for attendants, supervisors, and managers) can request deletion of their staff account and associated personal data, as required for our Google Play store listing.
How to request account deletion
Follow these steps:
- Send an email to
- Use the subject line: “Jocsoft Motor Works Staff — Staff account deletion request”
-
Include all of the following so we can verify ownership of the staff account:
- Your full name as shown in the App
- The email address used to sign in (required)
- The phone number registered on your staff profile
- Your branch / job title (if known)
- A clear statement that you want your Jocsoft Motor Works Staff staff account deleted
- We will confirm your request and process deletion or deactivation within 14 business days after verification.
- After the request is completed, we will reply to confirm. You should also sign out and uninstall the App from your device.
What data is deleted
When your staff account deletion request is approved, we delete or permanently de-identify the following personal account data where feasible:
- Staff profile details (name, email, phone number, job title, staff number)
- Login credentials and access / session tokens for the Staff App
- Local App session data after you uninstall / sign out
- Staff notifications and app-specific preferences linked only to your account
- Personal contact details no longer needed for active employment or legal retention
What data may be kept (and for how long)
Because this is a workplace App, some operational and legal records may be retained after account deletion in minimized form:
| Data type | What happens | Retention |
|---|---|---|
| Work / booking / job assignments | Operational records needed for customer service history and branch operations may be retained; personal staff identifiers may be minimized or replaced where possible | Up to 7 years (or longer if required by law) |
| Payroll, attendance, commissions, and HR records | Kept as required for employment, tax, and accounting obligations | Up to 7 years |
| Security / access / abuse logs | Limited technical logs without full profile details where possible | Up to 12 months |
| Backups | Removed on normal backup rotation after account deletion | Typically within 30 days |
Requesting deletion of some data without closing the whole account
Yes. If you want specific data removed but need to keep using Jocsoft Motor Works Staff for work, email privacy@jocsoft.net and clearly state what you want deleted, for example:
- An old phone number on your profile
- Notification history on your account
- A profile photo (if one was later added)
We will process eligible partial-deletion requests where the data is not required for active workplace systems, security, or legal retention. Core login identifiers (such as your work email) are generally required to keep the staff account active.
After your staff account is deleted
- You will no longer be able to sign in to Jocsoft Motor Works Staff
- You will lose access to bookings, assignments, and team tools in the App
- If you are later re-hired or re-authorized, a new staff account may need to be created by an administrator
Contact
Jocsoft Motor Works Staff account & privacy requests:
Developer / operator: Jocsoft / Veritech
Email: privacy@jocsoft.net
Website: https://carwash.veritech.co.ke
Related: Staff Privacy Policy